Case Title: Howard v. Web.com Group Incorporated
Case No. 2:19-cv-00513

On January 30, 2019, we filed this collective and class action on behalf of all hourly call center employees of Web.com.

What is the Case about?

We filed this collective action against Web.com in the U.S. District Court of Arizona for a class of hourly employees who were not paid for all hours worked and who were not paid the correct amount of overtime.

The Case alleges that Web.com violated the Fair Labor Standards Act by failing to pay employees for all hours worked. Specifically, Web.com does not pay employees for time spent logging into their computers, opening up necessary programs, and time otherwise spent getting “call ready.” Further, Web.com does not include commissions earned in the regular rate used to calculate overtime. This means that employees are not paid the correct amount of overtime. To read more about when commissions should be included in your overtime rate, please click here and view our When Must an Employer Pay Overtime tab in our FAQ.

Plaintiffs believe that they and other hourly employees are entitled to recover unpaid wages, unpaid overtime, interest on the unpaid wages, liquidated damages, attorney’s fees, and costs.

Who is Eligible for this Case?

Anyone who worked in a Web.com call center as an hourly employee within the past three years is potentially eligible for the Case.

How do I Join the Case?

You may join the Case by e-signing the Consent Form. You may also print out the form, sign it, and mail it to our office at, 819 North Upper Broadway, Corpus Christi, TX 78401. It is important to sign and return this form as quickly as possible because the time period for your recoverable wages will depend on when this form is filed with the Court.

Can I be fired for joining?

The law prohibits Employers, or their agents, from firing, harassing, discriminating, or retaliating against an employee for taking part in a case for back wages.

Will this cost me anything?

You will not pay anything to join this case. This case is being handled on a contingency fee basis. Our firm will only be paid if we win the case and recover your back wages. Our payment will come out of the recovery amount.

Case Updates

January Update: We filed this case on January 30, 2019. Web.com’s answer will be due twenty-one days after they are served.

You may read the Pleadings for this case by clicking here.

We are currently investigating whether Web.com complied with the WARN act notification requirements prior to facility closures. We will inform everyone of our findings soon. Regardless of whether web.com did or did not comply with the WARN act, we will proceed with our original unpaid wage claims described above.

February Update: We are waiting for Web.com to file their Answer to the lawsuit.


March Update: Web.com has filed its answer. Read it here.

April Update: A scheduling conference with the court has been set for May 23, 2019.

Join This Case